Hear It From Our Customers

Over 500 5-Star Online Reviews

As a family owned and operated company, we pride ourselves on delivering top-notch customer service to every home and business we visit. It’s important for us to develop long-lasting relationships with our Santa Clarita community, and providing reliable, trustworthy, and affordable plumbing services is how we aim to do so. Your feedback is important to us, as we believe that the words of our previous customers are the best representation of the services Shellback Plumbing & Drain provides. Check out some of our reviews below and then give us a call at (661) 367-8889 to schedule a service!

  • This company did a great job on this project.

    Came out and do the work in term of replacing a broken hot water shutoff valve on time. Eddy was proactive in asking whether I wanted also the cold side replace as well.  He carefully tested the work out with the dishwasher and the sink outlet to make sure proper operation. He made sure my water pressure is good and took time to answer my question about my whole house shut off valve.  This company did a great job on this project. 

    - Eileen N.

  • Setting an appointment was easy and quick.

    Setting an appointment was easy and quick. They sent someone out the same day. Doug was the plumber who came and did a fantastic job. We had no hot water pressure and one of our sinks was making a horrible sound when you turned it on. I was afraid it was going to be something catastrophic. Doug diagnosed the problem in a short time. He was able to fix the water heater instead of making me buy a whole new one, saving me a thousand dollars. I'm grateful for him being so knowledgeable and honest. Thank you, Doug and Shellback Plumbing!

    - Randy S.

  • This is the best plumber in town.

    This is the best plumber in town. Alex was amazing and fixed my issue and everything else I was having problems with. I have had had other plumbing companies do work for me over the years and nobody in Santa Clarita is better. Pricing is also very fair and I will definitely be going back if I need a plumber in the future. A+++

    - Aaron R.

  • Don't hesitate to hire them for your plumbing needs or problems

    We decided to hire them after our home warranty Insurance company sent a plumber who just wants to get the service fee and don't want to do the job...Jenny sent George right away and finish the Job ... George is very professional and on top of his game...This Company is simply the best ...for their Integrity and Honesty...Don't hesitate to hire them for your plumbing needs or problems. 

    - John A.

  • Honest and very trustworthy. The job was done in a timely manner.

    The best thing about this company is the "free estimate" they give you to come out and give you a proper estimate. Some plumbing companies charge to just come out. The great plumbers, Alex & Albert really helped me out. Fixed the sink and a leaky toilet. Both guys are very knowledgeable and very professional. Alex has a great sense of humor. Honest and very trustworthy. The job was done in a timely manner. Thank you, Gary, Alex & Albert.

    - Jing U.

  • We feel we made a great choice!  Thanks to other reviewers for making it an easy phone call!

    Our water heater luckily started making really loud vibrating sounds from the water pan (and even luckier that we were home) so my husband and I ran into the garage and noticed what it was.  Our water heater had water in the pan and so we called around quickly to various locations.  Left messages to a company we used before and also to Shellback.  Shellback called us back 1st thing in the morning to let us know they received our message and he would get back to us as soon as he got into the office to look at the schedule to see exactly when someone could get out to us but assured me that I was in his books. He told us most likely around 10 am. 


    Sure enough, he called us when he got settled in at the office and took our information. He was very pleasant and I really liked how he gave us a price on what it would cost.  

    Doug came to our home at around 10 am.  He was such a pleasant guy. We highly recommend Shellback Plumbing as I felt like we were taken care of and given all the info needed to assure everything was done to code without selling us unnecessary things. We feel we made a great choice!  Thanks to other reviewers for making it an easy phone call!  Hope we can help others too!

    - Karen V.

  • Shellback is the best customer service I have received for a home repair, ever.

    Shellback is the best customer service I have received for a home repair, ever. They immediately responded to my Yelp message, scheduled a same day appointment, and were early to the appointment. David was professional and troubleshot the issue quickly, an issue I've had two other plumbers "fix" to no avail. On top of that their pricing was reasonable.

    - Mario C.